Event Coordinators Program
Ongoing
Program Lead / Community Operations
Built and led the TEST Squadron Event Coordinators program, organizing a trusted team to run recurring operations, training, and story-driven events that kept members engaged and active.
01 // The Problem
Community growth created a need for consistent, high-quality events that could scale beyond ad-hoc hosting and keep members active over time.
02 // Approach
I formed a dedicated Event Coordinators group of trusted members and built a repeatable operating model around how TEST plans, staffs, and improves events.
The program rests on three foundations:
- planning playbooks that define how events get scoped and prepared
- staffing and delivery standards that clarify ownership and execution expectations
- post-event feedback loops so the program keeps improving instead of repeating mistakes
From there, I programmed a balanced event mix that includes:
- CIG-aligned coordinated operations
- mining, salvage, and cargo activities
- combat flight and FPS training
- custom storyboard-driven RP scenarios
The result is a program that does not rely on one-off hosts carrying the entire community calendar alone.
03 // Outcome
Created a dependable event engine that increased organizational consistency, strengthened participation, and maintained ongoing engagement.
The program now provides:
- a more reliable cadence of structured events
- clearer ownership across a 15+ person coordinator team
- more varied community experiences for members across time zones and play styles