Discord Operations Platform
Oct 2024 - Present
Platform Engineer
Built and continue to operate an open-source Discord bot platform for TEST Squadron that handles token-based verification, role assignment, voice channel orchestration, and admin operations workflows while preserving member privacy. I owned full design, development, testing, and deployment, including selecting the cloud hosting provider.
01 // The Problem
As TEST Squadron scaled, manual verification and voice moderation workflows created inconsistent governance outcomes, elevated staff workload, and slower response during high activity windows.
02 // Approach
Designed and built the bot as a solo full-stack operations platform with modular cogs, a resilient database-backed settings layer, role-hierarchy permission checks, and a companion web dashboard for policy-aligned staff actions. I also led testing, release management, and cloud-provider selection and deployment. Added structured logging, retry-safe helpers, and explicit privacy constraints so activity data supports leadership decisions without collecting message content.
03 // Outcome
Standardized core community operations for a 40k-member Discord tied to a 24k-member organization, reduced repetitive moderation overhead, improved onboarding and verification consistency, and gave leadership clearer operational visibility through secure, role-scoped dashboards.